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FAQ - My Account

Things you want to know...



How do I control emails sent to my outside email address?

Click on the 'Email Settings' link in the left-hand margin and this will allow you to control what type and how many emails are sent your external email box.


What types of emails are sent to my external email address?

There are a few different types of emails that you'll receive at various times. You'll receive 'Interest Alerts' to let you know when someone is interested in you. You will receive 'New Mail Messages' to let you know when there is a message in your inbox that was sent by another member. We send 'Daily Matches' to tell you about new members in your area that match your preferences. And for annual members, your Matchmaker will periodically send you personal emails to let you know about special matches they have found for you as well as events and activities where they feel you'll be able to meet people that share your interests.


What does the deactivate function do?

The 'DEACTIVATE ' option is for members who no longer wish to be considered an active member and wish to be removed from the system completely.


How do I cancel my account?

If you wish to be removed from our system, click the My Account tab; then click the 'Cancel Membership' link on the left. This will bring you to the cancellation process.


Will I be able to recover my account after I deactivate it?

Yes. Your settings will be saved for one year if you deactivate.


What are the advantages to upgrading my account?

With an upgraded account, you can initiate Instant Messages, join chat rooms other than the lobby, and you can read your email. As an annual member, you can use the services of a personal Matchmaker, use our private Tell-a-Date phone Network, and be able to screen all emails you receive.


How do I change my User ID?

Unfortunately, there is no way to change your UserID, also known as UserName.


Is there any other way to PAY besides using a credit card online?

Yes, you can send a check or money order to us at: Connection Club, 499 Sheridan St, 4th Floor, Dania Beach, FL 33004.






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Copyright © 2005 VIP Matchmaking Services Inc. Connection Club VIP Services are provided through VIP Matchmaking Services Inc.